TYPES OF SERVICENOW CTA EXAM PRACTICE TEST QUESTIONS

Types Of ServiceNow CTA Exam Practice Test Questions

Types Of ServiceNow CTA Exam Practice Test Questions

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q21-Q26):

NEW QUESTION # 21
What type of testing is characterized by an unplanned approach where the tester's understanding and insight are the most important factors?

  • A. Load testing
  • B. Usability testing
  • C. Performance testing
  • D. Ad hoc testing

Answer: D

Explanation:
Ad hoc testing is characterized by an unplanned, informal approach where testers rely on their knowledge and intuition to explore the software and identify potential issues.
Key characteristics of ad hoc testing:
No predefined test cases: Testers don't follow specific scripts or steps.
Exploratory in nature: Testers freely explore the software, trying different actions and inputs.
Relies on tester experience: The effectiveness of ad hoc testing depends on the tester's understanding of the software and their ability to identify potential problem areas.
Why not the other options?
A: Usability testing: Focuses on user experience and follows a structured approach.
B: Performance testing: Evaluates system performance under different conditions (e.g., load, stress).
D: Load testing: A type of performance testing that simulates heavy user load.


NEW QUESTION # 22
What is the primary function of spokes in Integration Hub?

  • A. To create custom user interface designs
  • B. To manage ServiceNow database connections
  • C. To act as connectors to third-party APIs
  • D. To design custom automation workflows

Answer: C

Explanation:
In ServiceNow Integration Hub, spokes act as connectors to third-party APIs. They provide a standardized way to connect to and interact with external systems and applications.
Here's how spokes work:
Pre-built Connectors: Spokes offer pre-built connectors for many popular applications and services, simplifying the integration process.
API Abstraction: Spokes abstract the complexity of different APIs, providing a consistent interface for interacting with various systems.
Actions and Triggers: Spokes define actions (to perform operations on the external system) and triggers (to listen for events in the external system).
Why not the other options?
A: To design custom automation workflows: While spokes are used within automation workflows, their primary function is to connect to external systems.
B: To create custom user interface designs: UI design is not the primary role of spokes.
D: To manage ServiceNow database connections: Database connections are handled by other mechanisms within ServiceNow.


NEW QUESTION # 23
What type of testing requires human observation to measure how user-friendly, efficient, or convenient the software or product is for end-users?

  • A. Integration testing
  • B. System testing
  • C. Smoke testing
  • D. Usability testing

Answer: D

Explanation:
Usability testing is the type of testing that relies on human observation to assess the user-friendliness of a software product.
In usability testing:
Real users interact with the software or product in a realistic setting.
Observers watch and record user behavior, noting any difficulties, frustrations, or areas of confusion.
Feedback is gathered from users to understand their experiences and identify areas for improvement.
Why not the other options?
A: Smoke testing: A quick, preliminary test to ensure basic functionality is working.
C: Integration testing: Tests the interaction between different modules or components of a system.
D: System testing: Tests the entire system as a whole.


NEW QUESTION # 24
When advising on release and instance management, what should be considered as key governance factors?
Choose 3 answers

  • A. Day-to-day instance performance metrics
  • B. Number and purpose of instance environments
  • C. Release performance and instance usage analytics
  • D. Platform scope and deployed applications
  • E. Operating model and development approach

Answer: B,D,E

Explanation:
Key governance factors for release and instance management include:
B: Operating model and development approach: Define the organization's approach to development (e.g., Agile, Waterfall), release cycles, and how different teams collaborate on the platform.
C: Platform scope and deployed applications: Clearly define the scope of the ServiceNow platform within the organization and the applications that will be deployed. This helps with planning and resource allocation.
E: Number and purpose of instance environments: Establish a clear instance strategy, including the number of instances (dev, test, prod, etc.), their purpose, and how they are used to support development and deployment processes.
Why not the other options?
A: Release performance and instance usage analytics: While these are important for monitoring and optimization, they are not primary governance factors.
D: Day-to-day instance performance metrics: These are operational metrics, not directly related to governance decisions.


NEW QUESTION # 25
What is the main focus in the Foundation stage of implementing the CSDM framework?

  • A. Identifying and populating network infrastructure CIs
  • B. Setting up relationships between technology and business
  • C. Working on CMDB tables associated with ITSM
  • D. Preparing accurate business information for reporting

Answer: B

Explanation:
The Foundation stage of the CSDM framework focuses primarily on establishing the core structure of your CMDB. This involves:
* Defining the scope:Determine which services and applications will be managed within the CMDB.
* Building the foundation data model:Implement the core CSDM classes and their relationships. This includes key classes like Application Service, Business Application, and Technical Service Offering.
* Populating foundational data:Start populating the CMDB with basic information about your core services, applications, and the technologies that support them.
Why not the other options?
* A:While network infrastructure CIs are important, they are not the primary focus in the Foundation stage. The focus is on the core service and application model.
* B:Accurate business information is crucial for reporting, but the Foundation stage prioritizes establishing the structural relationships within the CMDB.
* D:Working with ITSM tables is part of the broader CMDB implementation, but the Foundation stage focuses on the core CSDM classes, which extend beyond ITSM.


NEW QUESTION # 26
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